Shipping policy
SHIPPING AND LOCAL DELIVERY
Local Delivery: We are pleased to offer local delivery services within a 7-mile radius of the 19116 ZIP code in Philadelphia, PA. A flat delivery fee of $10 will be applied to your order.
Domestic Shipping (USA): For orders within the USA, we provide complimentary shipping on all purchases exceeding $59. To avail of this offer, please ensure to select the 'FREE SHIPPING' option during checkout.
International Shipping: For our international customers, we offer a selection of shipping options through USPS, UPS, and FedEx. Our online platform currently supports shipping to over 40 international destinations:
- Australia
- Canada
- Mexico
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Germany
- Hong Kong SAR
- Israel
- Japan
- Malaysia
- New Zealand
- Norway
- Singapore
- South Korea
- Switzerland
- United Arab Emirates
- United Kingdom
Should your location not be listed, we encourage you to reach out to us for assistance.
Please note, the responsibility for any customs duties, taxes, or additional fees associated with international orders rests solely with the customer.
General Shipping Information:
- Our processing hours are from Monday to Friday, 9 AM to 5 PM EST, excluding public holidays.
- Orders are typically dispatched within 24-48 hours from the time they are received. Please note, dispatch times may vary based on product availability.
- Fulfillment of orders is carried out from our locations in Philadelphia, PA, and Greenacres, FL.
- Orders placed during weekends, on holidays, or after 1 PM EST will be processed on the next business day.
- Upon order placement, you will receive confirmation emails regarding your order, payment, and shipping details, including a tracking number for your shipment. You may track the status of your order at any given time.
